(set: $trust to 0) (set: $motivation to 0) You are a newly promoted team leader. One of your team members, Alex, has missed several deadlines. Today, you will hold a one-on-one meeting. Your goal: handle the conversation in a professional and supportive way. [[Start the meeting|MeetingStart]](set: $trust to 0) (set: $motivation to 0) You sit down with Alex for the meeting. How do you open the conversation? [[“Your recent performance has been disappointing.”|DefensiveOpen]] [[“I’d like to talk about how things have been going and how I can support you.”|SupportiveOpen]](set: $openingTone to "defensive") (set: $trust to $trust - 1) (set: $motivation to $motivation - 1) Alex crosses his arms. “I didn’t realize things were that bad.” [[Continue|EmployeeReaction]](set: $openingTone to "supportive") (set: $trust to $trust + 1) (set: $motivation to $motivation + 1) Alex relaxes slightly. “Thanks… I know I’ve been struggling lately.” [[Continue|EmployeeReaction]]Alex says: “I’ve been overwhelmed and juggling too many tasks.” How do you respond? [[“You still need to meet expectations.”|BlameResponse]] [[“Can you tell me more about what feels overwhelming?”|CuriousResponse]](set: $trust to $trust - 1) You say: “You still need to meet expectations.” Alex becomes quiet and defensive. [[Continue ->RootCause]](set: $trust to $trust + 1) You say: “Can you tell me more about what feels overwhelming?” Alex explains the workload and looks relieved. [[Continue ->RootCause]]How do you respond? [[You need better time management.->BadCoaching]] [[Let’s review your priorities together.->GoodCoaching]] Current trust: (print: $trust) Current motivation: (print: $motivation) (if: $trust >= 3 and $motivation >= 1)[ [[See your outcome → PositiveEnding]] ] (else-if: $trust < 0 or $motivation < 0)[ [[See your outcome → NegativeEnding]] ] (else:)[ [[See your outcome → NeutralEnding]] ]Trust: (print: $trust) Outcome: Alex leaves feeling supported. You leave with a clear next step. Why this happened: (if: $openingTone is "supportive")[ You opened the meeting without pressure. Alex stayed open. ] (else:)[ You started with tension, but your next choice rebuilt trust. ] (if: $lastChoice is "good")[ You partnered on priorities. That signaled respect and shared ownership. ] (else:)[ You recovered late. The conversation still landed well. ] Do this next time: Name the issue. Ask one question. Agree on one action. Set a check-in. [[Try again->Start]] [[Try a different response->RootCause]]NeutralEnding Trust: (print: $trust) Outcome: The meeting ends politely, but Alex still feels unsure. Why this happened: (if: $openingTone is "defensive")[ Your opening raised tension. Alex guarded himself. ] (else:)[ Your opening helped, but you did not lock in a plan. ] (if: $lastChoice is "good")[ You sounded supportive, yet you ended too fast. Alex needed a concrete next step. ] (else:)[ You pushed the blame. Alex disengaged, but he stayed civil. ] Try this upgrade path: Ask what blocks the work. Offer help with priorities. Agree on one deadline and one follow-up. [[Try again->Start]] [[Try a different response->RootCause]]NegativeEnding Trust: (print: $trust) Outcome: Alex leaves feeling blamed or dismissed. Trust drops. Why this happened: (if: $openingTone is "defensive")[ You began with pressure. Alex shut down early. ] (else:)[ You began fine, then your wording turned the talk into a judgment. ] (if: $lastChoice is "bad")[ “You need better time management” labels the person. It skips context and support. ] (else:)[ You tried to help, but the earlier tone already broke rapport. ] Try this instead: State the missed deadlines. Ask what got in the way. Offer a small plan you both agree to. [[Try again->Start]] [[Try a different response->RootCause]]Current trust: (print: $trust) (if: $trust >= 2)[ [[See your outcome → PositiveEnding]] ] (else-if: $trust >= 0)[ [[See your outcome → NeutralEnding]] ] (else:)[ [[See your outcome → NegativeEnding]] ](unless: $trust is a number)[(set: $trust to 0)] (unless: $motivation is a number)[(set: $motivation to 0)] |hud>[Trust: (print: $trust)](set: $lastChoice to "bad") (set: $trust to $trust - 1) You say: “You need better time management.” [[Create an action plan|EndingGenerator]](set: $trust to $trust + 1) You say: “Let’s review your priorities together.” [[Continue|PlanStep1]]Plan step 1: What do you focus on first? [[Let’s list what’s on your plate this week.->PlanStep1List]] [[Which tasks feel unclear or blocked?->PlanStep1Blocks]] [[Let’s talk deadlines first.->PlanStep1Deadlines]] [[This needs to stop.->PlanStep1Hard]](set: $trust to $trust + 1) (set: $motivation to $motivation + 1) Alex starts listing tasks. Their tone softens. “Okay. That helps.” [[Next->PlanStep2]] (set: $trust to $trust + 1) Alex points out unclear work and blockers. [[PlanStep2]] (set: $trust to $trust + 1) You talk through deadlines and pressure points. [[PlanStep2]] (set: $trust to $trust - 2) (set: $motivation to $motivation - 1) Your tone becomes harsh. Alex shuts down. [[Next->EndingGenerator]]Plan step 2: What commitment do you make together? [[“Pick one priority for today. I’ll make time for it.” ]] [[“Let’s set a quick check-in tomorrow.” ]] [[“I’ll take one task off your list.” ]] [[“I expect you to figure it out.” ]](set: $trust to $trust + 2) (set: $motivation to $motivation + 1) Alex feels supported and relieved. [[See outcome ->EndingGenerator]](set: $trust to $trust + 1) You agree on a quick follow-up. [[See outcome ->EndingGenerator]](set: $trust to $trust + 1) (set: $motivation to $motivation + 1) You remove a task from Alex’s plate. [[See outcome ->EndingGenerator]](set: $trust to $trust - 2) Alex goes quiet and disengages. [[See outcome ->EndingGenerator]]