What I bring to the table
I combine instructional design, eLearning development, learning strategy, and scenario-based learning to create practical workplace learning.
Learning Strategy
I examine the performance need, learner context, and practical constraints before recommending training or another solution.
Instructional Design
I turn performance goals into clear objectives, relevant practice, useful feedback, and assessments connected to the work learners do.
eLearning Development
I develop accessible digital learning with Articulate Storyline, Rise, H5P, and tools suited to the learners and delivery environment.
Scenario-Based Learning
I design realistic decisions, consequences, and feedback so learners can practise workplace situations before facing them on the job.
Selected work
A few projects that show how I turn workplace learning needs into focused practice, clear feedback, and tools people can use.
Building Rapport & Trust
A guided branching practice activity within a negotiation module where professionals choose how to respond during a MENA client-renewal conversation and see how each choice changes trust.
Customer Verification Simulation
A five-minute guided practice activity within data protection training where customer service representatives apply verification steps and receive feedback before a readiness check.
Kitchen Hazard Game
A 30-second hazard inspection game within kitchen safety onboarding where new staff identify nine workplace risks and receive immediate performance feedback.
A thoughtful process built around learners
My instructional design process starts with the performance problem. I test ideas early and use learner feedback to guide what comes next.
Discover + Analyze
Define the problem, who it affects, and what people need to do differently.
Design
Turn findings into clear objectives, realistic scenarios, and relevant learning activities.
Prototype
Test ideas early and adjust them before committing to full development.
Develop
Build the learning solution, check how it works, and refine the details.
Evaluate
Review evidence and feedback, then apply what I learn to the next iteration.
Instructional design insights from the work.
Practical notes on instructional design, eLearning, workplace learning, and the decisions behind learning experiences.
Systems Thinking
What Systems Thinking Taught Me About Recurring Problems
Two recurring problems taught me to look past visible symptoms and examine the loops, patterns, and structures keeping them in place.
Online Learning Design
When Learners Struggle Online, Look at the Learning Environment
Course navigation and feedback timing can create learner friction before the content becomes the real challenge.
Workplace Learning
What I Learned About Change by Watching a Workplace Fall Apart Slowly
A leadership transition showed how unclear communication and missing development paths can erode employee trust.
Course Design
What a Class Full of Gamers Taught Me About Course Design
A Grade 7 classroom changed how I think about interfaces, feedback, difficulty, and the careful use of game mechanics.