Tag: decision-based interaction design

Customer Verification Simulation for Data Protection Training in Customer Support Operations

Mar 31, 2026

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by

videscreates

in Digital Learning and LMS, End-to-End Learning Projects, Learning Strategy and Performance, Multimedia and Interactive Content, Portfolio

This lesson includes a short interactive scenario where learners practice customer verification during a simulated customer call.The activity serves as guided practice within the lesson before the final readiness check. Learners review customer requests, select the correct response, and receive immediate feedback that reinforces safe handling of customer information. Category Details Project Type Scenario-based eLearning…